General information

Job Title
Commercial Executive
Ref #
9174
Location
Edinburgh
Department
IMS - Travel Money & Giftcards
Business Area
Money Services
Working time
Full-Time
Date Published
12-12-2024
Closing date
27-12-2024

Serving our customers, communities, and planet a little better every day.

Salary - Between £33,040 - £41,300 + annual bonus & benefits
Work Level – WL1
Location - Edinburgh, Permanent
Office Attendance - Our roles are hybrid; however, you should be able to travel to our Edinburgh office 2-3 days per week for this position.
Closing Date - Applications close 27th December at 5pm

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.

We’re looking for a Commercial Executive to join our Insurance Money and Services team.

As a Commercial Executive in our Gift Card team, you’ll be working on our own brand Tesco Gift Card programme. Helping to support the growth of the gift card programme in the UK and Republic of Ireland via B2B channels. You’ll be a key part of ensuring the Tesco Gift Card business is running smoothly from an operational perspective.

It’s an exciting time to join our record breaking and award-winning Gift Card team.

What you’ll be doing
• Responsibility for the day to day operations of our B2B Gift Card programme including stock management, stock ordering, reconciliations and reporting.
• Supporting technical and product development for Tesco Gift Cards, being fully up to speed with industry wide advancements and ensuring Tesco maintains a competitive edge in the market through product innovations and delighting our customers.
• Support the Commercial Manager and wider team to collaboratively work with partners, colleagues, and agencies to unlock new sales and discount opportunities that align with the wider business strategies.
• Support the Commercial Manager with day to day partner relationships with our B2B contacts and resellers.
• Delivering exceptional customer service and being the go-to person for all day to day queries from Tesco Stores and Tesco IMS colleagues and external Tesco B2B customers.

We need you to have
• Good communication and relationship management skills to interact with key stakeholders (both internal and with our 3rd parties).
• A customer orientated mindset to ensure we consistently hold them at the heart of what we do.
• Proficiency in Excel, Word and PowerPoint.

And if you have any of these, even better
• Commercial Acumen – applies understanding of the business environment and objectives to help develop solutions.
• Experience in a commercial operations role previously.
• Knowledge and experience within the Gift Card industry.
We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us.

What’s in it for you
• Prepare for your retirement with our colleague pension scheme.
• Private Medical Insurance (WL2+) and virtual GP Service you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we’ll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Interviews
Interviews are expected to be held from W/C 6th January 2024

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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