General information

Job Title
Head of Audit - Operations and Professional Practices
Ref #
9413
Location
Edinburgh
Department
IMS - Audit Team
Business Area
Audit
Working time
Full-Time
Date Published
02-12-2025

Serving our customers, communities, and planet a little better every day.

Salary – from £95K + annual bonus & benefits
Work Level – 3 – Certified role
Location - Edinburgh
Office Attendance - Our roles are hybrid; you should be able to work in our offices 2 days per week.
Closing date – Wednesday 17th December 2025

We deal in the personal – from home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.

Opportunity

We’re looking for a Head of Audit – Operations and Professional Practices at Tesco Insurance and Money Services.

Reporting to the Head of Audit (SMF5), you’ll have ongoing exposure to Tesco Insurance and Money Services leaders & stakeholders, representing the function at key programme governance and ensuring that the Audit function deliver timely and impactful assurance and insights to the business. This is a Certified role under the Senior Managers and Certification Regime.

The Role

• Leading the risk assessment, plan development and execution of Internal Audit’s assurance delivery, overseeing audit reviews in line with the International Professional Practices Framework and Audit Standards.
• Managing key stakeholder relationships across the business and leading a team of Audit professionals in the delivery of our audit strategy and plan.
• Reporting on internal audit matters to the appropriate committees, ensuring that recommendations are issued in accordance with the work carried out.
• Managing the audit relationship with senior stakeholders and contributing to the organisation wide governance meetings.
• Supporting the team.

You need (min exp)

• Wide and deep experience with expert competence and understanding of insurance /financial services, in particular general business risks, objectives and operational processes.
• Deep controls expertise – not only knowing ‘what good looks like’ but providing insights that supports Tesco Insurance and Money Services’ achieve better control outcomes.
• Proven track record of managing multi-disciplinary teams in the delivery of high-quality Audit and assurance services.
• Exceptional stakeholder management skills with senior stakeholder exposure, presenting and engaging effectively with the Board and ExCo level colleagues.
• Professional Audit or Accountancy qualifications or other relevant professional qualifications.

And if you have any of these, even better

• Strategic functional leadership experience.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us.

What’s in it for you?

• Prepare for your retirement with our colleague pension scheme.
• Car allowance.
• Private Healthcare & Virtual GP Service for you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we’ll give you a second card to share with someone else.
• Green Car Leasing Scheme.
• Critical Illness cover.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• Take part in our Buy as you Earn and Save as you Earn share schemes.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.

Interviews commencing December 2025.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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