General information

Job Title
MI Analytics Executive
Ref #
9543
Location
Edinburgh - 2 South Gyle Crescent, Edinburgh, EH12 9FQ, United Kingdom
Department
IMS - Brand and Channels
Business Area
Brand and Channels
Working time
Full-Time
Date Published
05-05-2026

Serving our customers, communities, and planet a little better every day.

MI Analytics Executive – 36 Hours – Permanent 

Work Level: 1
Location: Edinburgh (Blended Working)
Office Attendance: Our roles are hybrid. However, you should be able to travel to our Edinburgh office 2 days per week for this position.
Shift pattern: Monday – Friday between the hours of 9am and 5pm
Starting Salary: From £33,040 (depending on experience) plus competitive benefits
Closing Date: 19th May at 5pm

Opportunity
We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.
We’re looking for an MI Analytics Executive to join our Insurance and Money Services team. This role plays a key part in supporting decision making across the business through the collection, analysis and interpretation of data, turning it into meaningful insight.
You’ll work closely with stakeholders across the business, supporting our brand tracking, primary research, transactional NPS, complaints data and more, using this to identify root causes of issues and drive actionable insight across the business.

The Role
•Data Analysis: Conducting research using primary data sources, quantitative and qualitative research, and secondary sources (e.g. Mintel) and selecting information needed for the analysis of key themes and trends.  Conducting research and select relevant information to enable analysis of key themes and trends using primary data sources and business intelligence tools.
•Driving Improvements: Using research and internal sources to create recommendations which can be used to drive improvement across the business, including on products, marketing and customer experience.
•Insights and Reporting: Preparing and coordinate the completion of various data and analytics reports, such as Conduct MI, Brand Tracking, Transactional NPS, and more.  Updating and maintaining key reporting repositories and databases (e.g. creative testing, brand tracking).
•Stakeholder Management: Working with stakeholders across the business to understand their research requirements, building responses to their briefs, and co-ordinating with them throughout the research process through to the debrief and delivery of recommendations.
•Performance Management: Prioritising your own workflow and ensuring work is completed to the required standards of productivity, quality, and timeliness.

We need you to have
•Experience working in an MI, analytics, insight, reporting or data-focused role.
•Strong analytical skills, with the ability to interpret complex or high-volume information.
•The ability to plan, prioritise and organise work to meet deadlines and commitments.
•A proactive and action-oriented approach to problem solving.
•A continuous improvement mindset, identifying opportunities to optimise processes and outputs.
•The ability to stakeholder manage and collaborate on projects across different teams, including commercial and marketing functions.
•Strong communication skills, with the ability to present information clearly and succinctly, able to create clear recommendations from data.
•Confidence using standard office software and data management systems.
•An understanding of operating within risk, control or compliance-based environments.

If you have any of these, even better
•PowerBI skills.
•Prior experience conducting primary research.

What’s in it for you?
•Prepare for your retirement with our colleague pension scheme.
•Virtual GP Service for you and your family 365 days a year.
•Performance related annual bonus.
•Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
•Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increases to 15% every payday. As an added perk, we’ll give you a second card to share with someone else.
•Benefit from our family-oriented initiatives, including enhanced maternity leave pay, shared parental leave, and a generous 8 week paid paternity leave.
•A place to get on – take advantage of our ongoing learning opportunities and award-winning training to help you achieve the career you want.
•Take part in our Buy as You Earn and Save As You Earn share schemes.

Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Interviews
Interviews are expected to be held from mid-May.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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