General information

Job Title
Operational Underwriter
Ref #
9511
Location
Newcastle - Q8 Building, Quorum Business Park, Longbenton, NE12 8BU, United Kingdom
Department
Underwriting Motor
Business Area
Underwriting
Working time
Full-Time
Date Published
17-03-2026

Serving our customers, communities, and planet a little better every day.

Salary - between £28,000 - £33,000 (DOE) + annual bonus & benefits
Work Level – 1C
Location – Newcastle, Permanent
Office Attendance – This role is office based in Newcastle, Monday - Friday.
Closing Date - Applications close 31st March at 5pm

We’re looking for an Operational Underwriter to join our Insurance Money and Services team.

This is an exciting opportunity for an Operational Underwriter to join our Motor Underwriting Team in Newcastle. You’ll be accountable for supporting the Underwriting Team and our customers through referral management, making crucial underwriting decisions, analysing risk data, and contributing to our continued success.

What you’ll be doing
• Reviewing complex cases, making underwriting decisions within an agreed authority matrix
• Working closely with our Claims colleagues on cases of misrepresentation
• Supporting Technical Underwriting on key projects and initiatives

We need you to have
• Minimum 2 years’ experience working in Personal Lines Insurance
• Confidence to work without supervision and provide technical guidance

And if you have any of these, even better
• Experience working in an underwriting role
• Strong analytical skillset

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us.

What’s in it for you
• Prepare for your retirement with our colleague pension scheme.
• Private Medical Insurance (WL2+) and virtual GP Service you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we’ll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Interviews
We know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.

Interviews are expected to be held shortly after closing date.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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