General information

Job Title
Personal Assistant - South
Ref #
9157
Location
Newcastle
Department
IMS - Personal Assistants
Business Area
Personal Assistant
Working time
Full-Time
Date Published
19-11-2024
Closing date
10-01-2025

Serving our customers, communities, and planet a little better every day.

Salary - from £33,000 - £39,000 (DOE) + annual bonus & benefits
Work Level – 1
Location – Newcastle, Permanent
Office Attendance - Our roles are hybrid; however, you should be able to travel to our Newcastle office, 3 days per week for this position.
Closing Date - Applications close 10th January at 5pm.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.

We’re looking for a Personal Assistant to join our Insurance and Money Services team in our Newcastle office.

Reporting to the Executive Leadership Support Manager, this role will support a member of the Insurance and Money Services executive team in their daily schedule, communications and travel arrangements.

What you’ll be doing

• Schedule Management: Efficiently handle the daily schedule, communications, and travel arrangements of your Executive member.
• Calendar Management: Keep the manager’s calendar up-to-date, scheduling appointments and reminders.
• Email and Communication Management: Read, monitor, and respond to the manager’s emails, ensuring timely communication.
• Drafting Correspondence: Prepare initial drafts of correspondence on behalf of the manager.
• Delegating tasks effectively.
• Meeting Preparation. Organising materials, agendas, and logistics for meetings and presentations.
• Document Management: Maintaining files, records, and confidential documents efficiently.
• Expense Tracking: Monitoring and reconciling expenses, ensuring accuracy and compliance.

We need you to have

• Time Management: Efficiently manage schedules and tasks on behalf of senior-level teams.
• Clear and professional communication with supervisors, CEOs, staff, and clients.
• Technology Proficiency - familiarity with relevant tools and software.
• Critical Thinking: Ability to analyse situations and make informed decisions.
• Problem Solving: Tackle challenges effectively.
• Organisation: Keep everything in order for your Executive member, including calendars and tasks.
• Interpersonal Skills: Build positive relationships.
• Networking: Cultivate connections within and outside the organisation.

And if you have any of these, even better

• PA experience within a financial services background would be preferred
• Experience with Resource Booking Systems: Familiarity with systems for travel, venue, and resource bookings.
• Budget Management: Proficiency in tracking and managing cost centres and budgets.
• Project Management: Experience in coordinating and managing projects or events, especially those related to executive support or office operations.
• Crisis Management: Ability to handle urgent situations, crises, or sensitive matters with composure and efficiency.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us.

What’s in it for you?

• Prepare for your retirement with our colleague pension scheme.
• Virtual GP Service for you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we’ll give you a second card to share with someone else.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as you Earn share schemes.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Interviews

Interviews are expected to be held shortly after closing date.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Back to job list