General information

Job Title
Portfolio Delivery Lead
Ref #
9372
Location
Edinburgh - 2 South Gyle Crescent, Edinburgh, EH12 9FQ, United Kingdom
Department
IMS - Transformation and Agile Practices
Business Area
Transformation
Working time
Full-Time
Date Published
15-10-2025

Serving our customers, communities, and planet a little better every day.

Salary - £66,400 - £99,600 & Benefits & annual bonus.
Work Level – 2.
Location – Edinburgh, Permanent, blended working.
Office Attendance - Our roles are hybrid. However, you should be able to work from your nearest IMS office 2-3 days per week for this position. Occasional travel to other Tesco offices may also be required.
Closing Date - Applications close 31st October 2025 at 17:00.

There could not be a more exciting time to join Tesco Insurance and Money Services. We are about to embark on the mobilisation and delivery of our transformation roadmap, and we need you to own and shape the delivery.


Opportunity

We’re looking for a Portfolio Delivery Lead to join our Transformation & Agile Practices team. The exciting new role will report to the Head of Transformation and plays a pivotal role in shaping and executing our transformation agenda.
This role will oversee the mobilisation and delivery of our Transformation Roadmap, ensuring strategic alignment, delivery excellence, and continuous improvement.



What you’ll be doing


  • Collaborate with the Head of Transformation and c-suite leaders, to co-create, prioritise and evolve the strategic transformation roadmap.
  • Translate strategic objectives into executable programmes, ensuring alignment with organisational goals and priorities.
  • Provide line management, mentorship, and professional development support.
  • Build and maintain strong relationships with senior stakeholders across the organisation. Leading programme-level engagement strategies and big room planning, to ensure stakeholder needs are understood, managed, and met.
  • Lead the planning, execution, and delivery of transformation programmes using appropriate methodologies.
  • Allocate resources across projects to optimise delivery and balance capacity.
  • Manage programme-level budgets, forecasts, and resource utilisation to ensure value for money.
  • Identify opportunities for improvement in programme delivery and transformation practices.
  • Work with Enterprise Change PMO, audit, risk, and third parties to validate programme health and delivery confidence.
  • Act on assurance findings to strengthen programme governance and execution.
  • Proactively manage programme-level risks, issues, dependencies, and constraints.
  • Lead executive level stakeholder consultation and information gathering to shape programme scope and outcomes.
  • Ensure programme activities comply with organisational policies, regulatory requirements, and ethical standards.
  • Monitor behaviours and performance to identify and resolve non-compliance within the programme team.


We need you to have


  • Substantial experience delivering transformational programmes of work in a related industry.
  • Previous experience in a leadership role and working with and influencing a diverse range of senior and c-level stakeholders.
  • Experience working with external partners, technologies, and tools, demonstrating ability to deliver new functionality / capability according to programme outcomes.
  • Strong ability to communicate analysis, insights, and outcomes to a range of audiences across the business.
  • Understanding of business objectives and ability to align plans to these.
  • A focus on delivering exceptional customer experiences that deliver measurable outcomes.
  • Ability to bring fresh ideas and innovative approaches to drive programme delivery


And if you have any of these, even better

  • Previous Financial Services experience.
  • Insurance and/or Money Services experience.
  • Experience working in an agile change environment.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Insurance and Money Services.


What’s in it for you?


  • Prepare for your retirement with our colleague pension scheme.
  • Private Healthcare for WL2 and Virtual GP Service for you and your family 365 days a year.
  • Performance related annual bonus.
  • Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy holiday.
  • Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday. As an added perk, we’ll give you a second card to share with someone else.
  • Green Car Leasing Scheme.
  • Critical Illness cover.
  • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
  • A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
  • Take part in our Buy as you Earn and Save as you Earn share schemes.


Everyone’s welcome


We want all our colleagues to always feel welcome and be themselves. We are committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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