General information

Job Title
Scheduling Planner
Ref #
9278
Location
Glasgow
Department
IMS - Motor
Business Area
Product
Working time
Full-Time
Date Published
05-06-2025

Serving our customers, communities, and planet a little better every day.

Salary - from £28,800+ with annual bonus and benefits.
WL1
Location: Glasgow or Newcastle (if you will be based in Newcastle, there will be a requirement to travel to the Glasgow office occasionally)
Office Attendance - Our roles are hybrid; you should be able to work in our offices 2 days per week.
Closing Date: 23rd June 2025

We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.


The Role

  • Develop medium- or long-term work schedules that enable the organization to achieve its business goals. Involves coordinating across multiple teams.
  • Help others get the most out of data management systems by providing support and advice.
  • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
  • Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  • Prepare weekly team or department workforce plans to identify the number of staff required to meet the demand forecast.
  • Contribute to reviewing existing operations in own area of work and generate new ideas to assist in identifying continuous improvements

We need you to have

  • Sound experience and understanding of straightforward scheduling procedures and/or WFM systems

What’s in it for you?


  • Prepare for your retirement with our colleague pension scheme.
  • Private Medical Insurance (WL2+) and a virtual GP Service for you and your family 365 days a year.
  • Performance related annual bonus.
  • Indulge in a generous holiday allowance of 7.2 weeks, with the opportunity to buy more.
  • Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday As an added perk, we’ll give you a second card to share with someone else.
  • Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
  • A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
  • Take part in our Buy as you Earn and Save as your Earn share schemes.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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