General information

Job Title
Supplier Manager
Ref #
9294
Location
Newcastle
Department
Outsourcing & Procurement - Newcastle
Business Area
Outsourcing Contracts & Procurement
Working time
Full-Time
Date Published
04-07-2025

Serving our customers, communities, and planet a little better every day.

Salary – from £43,680 + annual bonus & benefits
Work Level - 2
Location - Edinburgh, Glasgow, Newcastle, Reigate or Southampton (Whiteley), Hybrid working
Office Attendance - Our roles are hybrid; you should be able to work in our offices 2 days per week.
Closing Date – 31st July 2025 at 5pm.

We deal in the personal – from home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.

Opportunity

We’re recruiting for two Supplier Managers to join our Tesco Underwriting team. The roles will focus on a wide range of services that are provided to our Tesco Underwriting and Tesco Insurance and Money Services team. Driving compliance with our Outsourcing and Supply Chain Management framework, to achieve our Objectives.

One role will be focussed on managing suppliers within our Claims Supply Chain (Motor, Home, Specialist & Legal, Fraud). The other role will be focussed on managing suppliers within our Pricing & Underwriting and Professional & Shared Services supply chain.

The Role

We’re looking for candidates that can work in a fast-paced environment helping to deliver growth, responding to our needs and market changes.

The successful candidates will be able to demonstrate:

• Ensure full understanding of services provided by suppliers, engaging relevant internal stakeholders and report on performance, service, and risk exposures.
• Ensure business objectives and supplier objectives remain aligned and within rules of business conduct. Governing the relationship for maximum value, including review meetings.
• Analyse data and identify trends, summarise findings and give feedback on existing contract performance, provide as input to new contract processes to negotiations/renegotiations.
• Deliver required outcomes by managing relationships with suppliers while working within a contract management plan, in line with regulatory supplier compliance management framework.
• Achieving best value with the supplier through collaboration.
• Document Preparation: Organise and prepare complex documents using a variety of computer applications such Microsoft Office.
• Risk and Issue Management: Identify and evaluate risks, issues, dependencies, and constraints associated, escalating where appropriate.
• Stakeholder Management: Plan and deliver stakeholder engagement activities to develop effective working relationships and to ensure that stakeholder needs, and concerns are identified and met.
• Work with senior colleagues to support with key supplier relationships.
• Identify and evaluate potential suppliers, working with key business stakeholders to assess their capabilities and suitability to join our supplier panel (with a focus on quality, cost and reliability).
• Work with Procurement and key stakeholders on the contract lifecycle to ensure appropriate service requirements and terms.
• Ensure our suppliers comply with relevant industry, regulatory & legal standards.

We need you to have (min experience)

• Experience working within claims operational teams or supplier management experience within a large, regulated or controlled environment.
• Leadership skills - collaboration, empathy, innovation, resilience & responsiveness
• Proven strength in Managing conflict and negotiation.
• General understanding of the Procurement & Supplier Management Policy and Framework.
• Excellent communication & presentation skills – both written and verbal
• Managing and influencing senior stakeholders.
• Experience of balancing priorities in a fast paced, consistently changing environment to meet tight deadlines.
• Awareness of FCA/PRA regulations relating to outsourcing and supplier activity
• Strong commercial acumen.
• Understanding of supplier commercial contracts.
• Excellent Analytical skills.


What’s in it for you?

• Prepare for your retirement with our colleague pension scheme.
• Virtual GP Service for you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we’ll give you a second card to share with someone else.
• Green Car Leasing Scheme.
• Critical Illness cover.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as you Earn share schemes.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.

Interviews commencing August 2025.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Back to job list