General information

Job Title
Technical Supplier Oversight Consultant - Home
Ref #
9262
Location
Newcastle - Q8 Building, Quorum Business Park, Longbenton, NE12 8BU
Department
Outsourcing Contracts & Procurement
Business Area
Procurement
Working time
Full-Time
Date Published
14-05-2025

Serving our customers, communities, and planet a little better every day.

Salary Range from £50,240 - £62,800 + & Benefits & annual bonus
Work Level – 2
Location – Newcastle, Edinburgh, Glasgow, Southampton or Reigate, Permanent blended working
Shift - Monday to Friday 09:00 -17:00. 36 hours per week/ Flexible/ part time considered
Closing Date - Applications close 4 June 2025 at 5pm

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for. And that means we always work with heart. Whether we’re helping our customers or looking after our people, you’ll find there’s a warmth and friendliness to everything we do.

Opportunity:

We have an opportunity for a Technical Supplier Oversight Consultant – Home to provide technical expertise in property damage repairs and disaster restoration services to the supplier management function.

The role:

As Technical Supplier Oversight Consultant – Home - you’ll be overseeing appropriate audit and oversight in place to protect the business and customers. Developing relationships with suppliers to deliver successful improvements. Ensuring costs are controlled, industry standards applied and keeping the business aligned with the most up to date methods, health and safety and innovation in the market.

What you’ll be doing:

• Defining oversight and audit regime for home property claims supply chain
• Reporting audit findings and monitoring close-out to ensure that agreed corrective actions are implemented.
• Contract Requirements - identifying contract requirements and writing specifications for a medium portfolio or area of the business for existing contracts and/or new contracts.
• Organisational Risk Management - ensuring our organisation is not exposed to undue risks by using risk management systems to achieve specific goals within a designated area of the business.
• Operational Compliance - monitoring and reviewing performance and behaviours within your area of responsibility to identify and resolve non-compliance with the our policies and relevant regulatory codes and codes of conduct.
• Communicating the local action plan & explaining how this relates to the function's strategy and action plan and our broader objectives. Motivating people to achieve local business goals.
• Managing important client relationships with guidance from senior colleagues or oversee relationship management with a group of more transactional clients and customers.
• Developing stakeholder engagement through identifying stakeholders, finding out their needs/issues/concerns and reacting to these to support the communication of business information and decisions.
• Developing policies and processes, creating best practices, setting up case studies, and delivering internal knowledge-sharing sessions to capture, and sharing knowledge on project/program outcomes and innovative practices.

We need you to have:

• Ability to make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems Robust experience of developing workplace trends and transformation.
• Accountability: Holds self and others accountable to meet commitments.
• Good stakeholder management skills, working with colleagues to create the right outcomes for all parties.
• Good financial acumen: Interprets and applies key financial indicators to make better business decisions. For example, fosters accountability for making good financial decisions
• Experience in building partnerships and working collaboratively with others to meet shared objectives.
• Adaptable approach to match the shifting demands of different situations.
• Applied knowledge of business and the marketplace to advance our goals.
• Qualifications: RICS/BDMA/CILA are advantageous.
• Insurance industry and construction industry, buildings surveying and/or loss adjusting are advantageous.

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Insurance and Money Services.

What’s in it for you?

• Prepare for your retirement with our colleague pension scheme.
• Private Healthcare for WL2 and Virtual GP Service for you and your family 365 days a year.
• Performance related annual bonus.
• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy holiday.
• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to £2K). As an added perk, we’ll give you a second card to share with someone else.
• Green Car Leasing Scheme.
• Critical Illness cover.
• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
• Take part in our Buy as you Earn and Save as you Earn share schemes.

Everyone’s welcome

We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.

Interviews - June 2025.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

Our story

Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.

We began life in 1997 and now help more than 2 million customers protect what matters to them.

We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centres are open seven days a week.

Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
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